Shipping and delivery


Welcome to Snappy.fan, your global destination for exclusive digital content and personalized experiences. We are committed to providing seamless digital delivery, transparent billing, and exceptional service to our users worldwide. Below are the details of our updated Shipping & Delivery (Digital Access) Policies:

1. Digital Content Delivery:
At Snappy.fan, all services are 100% digital, delivered instantly to your preferred device.
- Digital-Only Services: No physical shipping is required, as our platform deals solely with digital content.
- Instant Access: Once Snappy Wallet funds are used for a transaction, users immediately unlock their chosen content.

2. Wallet-Based Transactions:
Users must add funds to their Snappy Wallet before making purchases.
- No Automatic Deductions: We never charge bank accounts or cards directly.
- Transaction Flexibility: Wallet funds can be used for subscriptions, premium content, or interactive services.
- Top-Up Options: Wallets may be funded via Credit/Debit Cards, UPI, Razorpay, PayPal (UK/EU), and other secure payment gateways.

3. Subscription Access:
Subscriptions and content access are managed via the Snappy Wallet.
- Manual Renewal: Users must manually renew using wallet funds; no recurring auto-billing applies.
- Unlimited Access: Upon payment, subscribers gain premium access to videos, images, and live streams.

4. Payment & Billing:
All transactions are routed through the Snappy Wallet system for user control and added security.
- Supported Methods: Wallet top-ups via Credit/Debit Cards, Razorpay, UPI (India), and PayPal (UK/EU availability).
- Secure Transactions: Payments comply with PCI DSS standards and are handled by regulated gateways (RBI in India, FCA in the UK).
- Wallet Balances: Funds remain available until used, unless otherwise stated.

5. Privacy & Security:
We prioritize user protection across India, the UK, and globally.
- No Direct Storage: Snappy.fan does not retain bank account details or card information.
- Data Protection: All personal data is encrypted and complies with GDPR (UK/EU), CCPA (US), and IT Rules, 2021 (India).

6. Customer Support:
Our global support team is available to resolve wallet, billing, or content access issues.
- Contact: Email us at info@snappy.fan or use our dedicated support portal.
- Response Time: Most queries are resolved within 24–48 business hours.

7. Regional Availability:
Snappy.fan is a global service, though some content may be restricted by region.
- Regional Compliance: Users are responsible for adhering to local laws and regulations.
- Multi-Currency: Wallet top-ups can be made in INR, GBP, USD, AED, and other currencies; conversion fees depend on the user’s payment provider.

8. Refund Policy:
Funds added to the Snappy Wallet are non-refundable and must be used within the platform.
- Final Transactions: Wallet top-ups and purchases cannot be reversed.
- Technical Issues: In case of failed transactions, users may contact support for resolution.

Thank you for choosing Snappy.fan. By using our secure wallet-based system, you retain full control over your payments while enjoying seamless, instant access to exclusive content. For further inquiries, please reach out at info@snappy.fan.